Frequently Asked
Questions

Answers to the questions we're asked most about our electrical services, coverage and how to get booked in.

FAQ
Accredited & registered
01Are your electricians qualified and insured?

Yes. Robinz Electrical is a family-run team of qualified, fully insured electricians, covered by £2 million public liability and £250,000 professional indemnity insurance. We're NAPIT registered — so we can notify building control when notifiable electrical work is carried out, keeping everything within building regulations — and members of the IET (Institution of Engineering and Technology). All work is carried out to current UK wiring regulations (BS 7671).

02Do you cover domestic and commercial properties?

We do. We handle residential and commercial electrical work — from a single socket or light fitting in your home to installations, maintenance and testing for offices, shops and commercial premises. We also work closely with landlords and estate agents on rentals and HMOs (houses of multiple occupancy), which carry extra requirements such as emergency lighting and PAT testing.

03What areas do you cover?

We're based in Hertfordshire and cover a wide area. Locally that includes Knebworth, Woolmer Green, Stevenage, Welwyn, Hatfield, St Albans, Hitchin, Letchworth, Baldock, Hertford and Ware, and we regularly travel to Luton, Milton Keynes, Bedford, Harlow and Bishop's Stortford — with North London and further afield covered on request. If you're nearby and not sure, just call us on 07383 035007.

04Do you provide EICR and electrical inspections?

Yes — we carry out electrical inspections, EICR reports, PAT testing and emergency lighting testing for homeowners, landlords and businesses, and provide full certification on completion.

05Can you upgrade my fuse board or consumer unit?

Absolutely. We replace and upgrade old fuse boards to modern consumer units with RCD/RCBO protection, improving the safety and compliance of your electrics.

06Do you offer emergency call-outs?

Yes. We offer a 24-hour emergency call-out service, 7 days a week, for urgent electrical faults and safety concerns.

07How do I get a quote?

Call or WhatsApp us on 07383 035007, email enquiries@robinz.co.uk, or use the contact form. We'll get back to you with a free, no-obligation quote.

08What are your opening hours?

Our standard hours are Monday to Friday, 9am to 5pm. We're closed Saturday and Sunday, but a 24-hour emergency call-out is available 7 days a week.

09Do you install lighting?

Yes — indoor and outdoor lighting, LED upgrades, downlights, security and garden lighting, all installed safely and neatly.

10Is your work guaranteed?

It is. We stand behind our work and guarantee your satisfaction. If you're not completely happy, we'll do everything we can to make it right.

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